Update - All guests will be required to be wearing face coverings / masks while in reception or when interacting with staff. All our staff will be complying and will have facemasks / coverings on. If you have a medical exemption please let us know prior to arriving. If you don't have a face mask you can purchase a disposable one from us. If you refuse to follow the mandatory face covering / mask and don't have an exemption, we can and will refuse you service
Stage 3 restrictions now in place - we are only able to accept essential workers at this time.
We have been accredited as a Covid Clean Practicing Business by both the VTIC QTF and Australian Government Department of Health, this means that we have a COVID19 Business Cleaning Policy and Procedures that have been approved by both worksafe and the Department of Health for our accommodation and food safety. We've also received Certificate of acknowledgement in COVID-19 Infection Control Training, Module 6 Covid-19 Laundry, Module 7 Covid-19 Cleaning. All our cleaning staff have also undergone this training and have the accreditation.
If you are unwell, please do not travel. For the safety of our Guests, Staff and my family, we may not accept your booking if you or any of your guests present with flu like symptoms.
We have permission from VTIC to display the Covid Clean Practicing Business registered/trademarked logo due to completion of the courses. So what does this mean to you?
Check out is 10am with no late check outs allowed. Due to the extra measures we are taking, which are above and beyond the current covid guidelines, we require all guests to check out by 10am so that we can deep clean all rooms and disinfect / sanitise completely. Late fee's will apply and maybe as high as the rooms nightly rate if we aren't able to get the room ready for the next guest in time.
Continental breakfast room is closed indefinitely, on the advice by DHHS and Business Victoria. If and when regulations ease we will reopen immediately. In the mean time continental breakfast packs are being supplied for you to prepare in your room but this is a temporary measure and may change.
If you or any of your guests present with flu like symptoms, for the safety of our staff and other guests, your booking may be cancelled
You must adhere to Victorian law regarding social distancing and sanitisation. Please use the hand sanitiser station in reception
Only 2 guests allowed in reception at any one time! Please wait outside if there are already 2 guests inside.
All keys and pens are disinfected prior to issuing and on return.
Contactless check out - there is a key slot in reception door that you can put your key in if you don't want any contact.